Privacy Policy

1. Data Controller

SOLID-K Translation Agency, located at 6 Prelom Str., 1113 Sofia, Bulgaria, is the data controller for personal data collected through this website (solid-k.com). We respect your privacy and are committed to protecting your personal data.

2. Data We Collect

Depending on the service you use (inquiries, US visa consultation, or document translation), we collect the following categories of data:

• Contact Details: Name, email address, phone number.
• Translation Documents: Source texts and official documents submitted for translation and legalization.
• Form Data (DS-160): Information required to complete US visa applications provided voluntarily by you.
• Technical Data: IP address, browser type, and anonymous website traffic analytics via cookies.

3. Purposes and Legal Basis

Your personal data is processed strictly for the following purposes:

• Providing translation, localization, and advisory quotes and services.
• Administrative assistance in completing US visa application forms (DS-160).
• Fulfilling legal, tax, and accounting obligations (invoicing).

4. Data Protection and Sharing

SOLID-K does not sell, rent, or trade your personal data to third parties for marketing purposes. Data may only be shared with sworn translators or relevant government authorities (such as the US Embassy) when strictly necessary to fulfill the requested service.

5. Retention Period

We retain your personal data and documents only for as long as necessary to complete the service or as required by applicable tax and legal retention laws.

6. Your Rights

Under Regulation (EU) 2016/679 (GDPR), you have the right to access, rectify, erase (“right to be forgotten”), restrict processing, and request data portability. To exercise these rights, please contact us via email.